Welcome to Speedway Wireless

Welcome to Speedway Wireless, you now have access to America 's best cellular network to stay in touch with anyone, anywhere. This guide will help you get the most from your new Speedway Wireless service. If you ever have any questions, please call 218-998-2000.

Activation – If you are instructed to activate your phone, (usually because a ported phone takes up to 3 hours to switch) follow the following steps:

1. Wait until your old phone no longer makes calls
2. Type *22890 Send – your phone will program – wait until confirmation message
3. If your phone did not automatically restart, turn off, then back on
4. Type *22891 Send – to update roaming areas – wait until confirmation message
5. If your phone did not automatically restart, turn off, then back on
6. Make an outbound call to any number
7. Set up your voicemail by dialing *86 and following the prompts
8. Call your old service provider to make sure your account has been cancelled successfully.
9. Some Motorola model phones will require you to dial *228 Send (instead of *22890) then choose option 1 to activate.

Checking your Usage – To check your minutes of use during the month, go to www.parkregion.com click on “Speedway Wireless” then click on “Customer Login” in the upper right hand corner then enter your username and password.

Account Number: ________________________ Password:_________________

You may also call or stop in to one of our offices and we can check your minutes for you. Please note minutes may not include usage within the last 72 hours.

Voicemail – Your voicemail can be accessed by dialing *86. You will need to set up your voicemail before it is ready for use. To set up your voicemail, dial *86, and follow the instructions. Once you have your voicemail set up, you will probably want to save *86 in your contact list to make it easy to check your voicemail, you will also probably want to set the speed dial to 1 so you can call your voicemail by just holding the 1 key down until the phone dials. Normally the screen on your phone will alert you to any new voicemails. You may also check your voicemail from another phone by dialing your phone number, then press # when your voicemail picks up, enter your password and the menu will guide you through your options.

Caller ID – Your phone will show the number of the calling party on your phone's screen. If you have that number programmed into your contacts list, the name you saved with that number will appear when receiving an incoming call.

Call Waiting – If you hear a beep or tone when you are talking to someone, it typically means you are receiving another call. Your phone will display the number of the calling party, if you want to answer that call, press the green Call button, this will put your first call on hold, and you will be able to talk to the second caller. When you want to return to the first call, press the green Call button again. 

Roaming – Your phone may go into Roaming mode when you are in an area where there are few Cell towers. You will know you are roaming if a small triangle appears in the upper left corner of your screen. Since the network that Speedway Wireless uses, covers more of the nation than most cellular providers, roaming allows you to make calls where you can't with other providers, there is a per minute charge for roaming, but you have the ability to make and receive calls. Text messaging will not work while roaming. Sometimes your phone will display “Extended Coverage,” when this happens you may be nearing a roaming area. When “Extended Coverage” is displayed you will NOT incur roaming charges, however, Text messages, voicemail, and caller ID may not work. Since new towers are being added regularly, it is recommended that you update your phone's roaming profile every month. To do this, type *22891, and listen for completion of the update. If your phone indicates you are in roaming, but you feel this is incorrect, you can verify by dialing 611, if you hear a Verizon recording, you are not roaming. If you hear a recording from a different carrier, please notify our business office of your location and the carriers name you heard on the recording, and we can verify whether or not you may be in a roaming area.

ICE – In Case of Emergency – Fire and Rescue crews are being trained to look for the name ICE in your contact list. If you are ever in an emergency, and your relatives need to be contacted, the emergency responders will call this number, you probably want to make it your home, spouse, or parents, numbers you may also enter several, if you would like multiple groups contacted.

411 – If you ever need Directory Assistance to get a phone number or address, call 411. You will be prompted for city and state, then you will get an operator to pinpoint the party you want, they will then connect you to your party, press 1 to have a text message with the phone number and address sent to you. 411 calls incur a $1.50 charge.

Text Messaging – One of the fastest growing features for phones is text messaging – text messages are great for sending directions to someone, sending the same message to a group of people like a girl scout troop, sending messages to someone in a place where they can't talk because it is too quiet or too loud to hear, sending a message when you can't talk or hear, or just sending a quick question that can easily be responded to. All phones come with the ability to send Text messages. To send a message, either type the phone number or select the contact from your list, then select options and create message. Type the message and send. Most phones have a predictive entry system to make typing faster, T9 or iTap allows you to press each key only once to enter text. For example to type “Hello” you would press 43556, and the predictive entry may give you a few options, select the correct word, and type the next word. Picture messaging is available on some phone models.

Three-way calling – some phones support three-way calling, please check your phone's manual for instructions on how to set up a call between you and two other people.

Call Forwarding –To activate Call Forwarding, dial *72xxx-xxx-xxxx then Send.To deactivate Call Forwarding, dial *73 then Send. Message will confirm successful deactivation.

Caller ID Block – To keep your number from appearing on the called party's phone when you call them, dial *67xxx-xxx-xxxx, the called party will see “Private” in their display.

Accessories – We carry many accessories for your phone, car chargers, holsters, clips, hands-free ear buds, Bluetooth devices, etc. we can also special order any other item you may want, please inquire at our front desk.

Bluetooth – Some phones are Bluetooth ready, meaning they can use a wireless Bluetooth earpiece. These Bluetooth earpieces can operate up to 30 feet, so you can keep your phone in your pocket or on your desk and talk anywhere in the room wirelessly. These phones typically have a model number which end in an “i”. Bluetooth headsets can be purchased separately.

Coverage – If you are ever experiencing reception that you don't think is adequate, please let us know, as it may be an issue with your phone, not the coverage.

Thank you for choosing Speedway Wireless!

Please enjoy your new Speedway Wireless service and feel free
to contact us at 218-998-2000 if you have any questions.