prtvnow! FAQ

A: prtvnow! is available to anyone residing within our service area and is served with a minimum of 10Mbps Internet service. For the best service we recommend subscribing to at least 25mbps service. This will allow HD video streaming service plus satisfactory Internet browsing.

A: No. prtvnow! is delivered throughout your home over a Wi-Fi network. Park Region recommends leasing a Wi-Fi router. A trained technician will survey the home and place the router in the ideal location providing the best service. If necessary, Wi-Fi extenders can be added to the network ensuring complete whole-home coverage.

A: No. prtvnow! requires an Amazon Fire TV device (Recommended) or an Apple TV (see list of supported devices). The prtvnow! app can be downloaded to these devices including tablets and phones. Nearly any internet-connected device with an Android or Apple operating system are considered supported.

A: Unfortunately, no. Content owners have stipulated that viewing be limited to the home. The one exception is recorded content which can be viewed from anywhere.

A: No. Service is limited to the home address named on the account.

A: All you will need is a free Amazon online account, a valid email address, an Amazon Fire Stick and Wi-Fi service connected to a high speed internet connection.

• Nearly all services are available in high definition (HD).
• Restart & Replay. Many programs allow the restart of a program in progress or the ability to look back as far as 72 hours to replay a program you missed.
• Each account is configured with 50 hours of digital video recording (DVR).
• Search by program title, channel name or channel number. Recent searches are stored for quick use in the future.
• Create up to five viewing profiles, each for its own personalized experience. Parental controls available for individual profiles.