We have been informed that many of our customers are not receiving calls from Verizon wireless customers. Our technical staff has confirmed that Verizon is not properly routing calls to us. We have also confirmed this problem is not isolated to our companies
We have made Wi-Fi hotspots available in our community for those who do not have access to the internet.
Park Region and its affiliates (Otter Tail Telcom, Rothsay Telephone Company, and Valley Telephone Company), herein referred to as Park Region Companies, have been monitoring the Coronavirus (COVID-19) situation very closely, and we’re implementing actions to protect the safety of our employees, customers, and network integrity. Internet and phone connectivity are a necessity for our daily lives at work and at home, especially during this crisis. This is why Park Region Companies have initiated plans to reduce the spread of Coronavirus (COVID-19) to its employees and customers. The following steps are being taken to help mitigate as much unnecessary risk as possible:
Park Region and its affiliated companies understand the importance a home Internet connection is to students and professionals. During this time of uncertainty, many public agencies, private businesses and schools are asking staff and students to remain home in the interest of personal and public safety.